Our Commitment to You

At Shaun's Opals, we believe in transparency and trust. Every gemstone we offer is natural, genuine, and ethically sourced. We clearly disclose any treatments or enhancements that our gemstones may have undergone, ensuring you always know exactly what you're purchasing.

We meticulously describe each gemstone, detailing its color, cut, clarity, carat weight, size, and origin. This ensures you have a complete understanding of the gem's characteristics.

To present our gemstones in their truest light, we photograph them under optimal conditions without any enhancement. What you see is exactly what you get—no tricks, just the natural beauty of our gems.

Your satisfaction is our priority. If you're not completely happy with your purchase, we offer a 14-day return policy. Simply return the gemstone in its original condition, and we'll inspect it and process your refund promptly. Please note that shipping, credit card, and insurance charges are non-refundable.

At Shaun's Opals, we strive to build lasting relationships based on trust, affordability, quality, and ethics. Your privacy and security are paramount to us. We never store your credit card information—payments are securely processed through an SSL-encrypted page via a virtual merchant service. Additionally, we never sell your email address, personal information, or browsing patterns.

Thank you for choosing Shaun's Opals. We look forward to serving you with integrity and care.